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Privacy

Customer Care

Imlak’esh Policy

Privacy Policy

Our Abstract

This policy outlines the commitment we offer to our customers, their rights in using our website, and the acceptable terms of use.

To be simple, we promise to be transparent about how to use of our site and will honor any financial commitments we make, while you promise to be honorable in using the site and not to break the law. Even more simply, we both agree to have integrity and good judgement. 🙂

Your Current Privacy Settings

Please update your privacy settings for imlakeshorganics.com below:
Note: this privacy tool uses a cookie that expires in 30 days.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Protecting your private information is our priority. This Statement of Privacy applies to 6336 Lindmar Dr. and Imlak’esh Organics Inc and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Imlak’esh Organics Inc include 6336 Lindmar Dr. and Imlak’esh Organics. The Imlak’esh Organics website is a product information and eCommerce site. By using the Imlak’esh Organics website, you consent to the data practices described in this statement.


Collection of Your Personal Information

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, billing and credit card information, mailing address, phone number or other details to help you with your experience.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website or use certain other site features in the following ways:

  • To quickly process your transactions
  • To ask for ratings and reviews of services or products
  • To follow up with them after correspondence (live chat, email or phone inquiries)

Protection of Your Information

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Imlak’esh Organics encourages you to review the privacy statements of websites you choose to link to from Imlak’esh Organics so that you can understand how those websites collect, use and share your information. Imlak’esh Organics is not responsible for the privacy statements or other content on websites outside of the Imlak’esh Organics website.


Use of Your Personal Information

Imlak’esh Organics collects and uses your personal information to operate our website and deliver the services you have requested.

Imlak’esh Organics may also use your personally identifiable information to inform you of other products or services available from Imlak’esh Organics and its affiliates. Imlak’esh Organics may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Imlak’esh Organics does not sell, rent or lease its customer lists to third parties. Imlak’esh Organics works with trusted third parties to help perform statistical analysis, provide custom experience tailored to user’s interests and arrange delivery services. All such third parties are prohibited from using your personal information except to provide these services to Imlak’esh Organics, and they are required to maintain the confidentiality of your information. Listed below are the trusted partners with whom Imlak’esh Organics works, along with a brief overview of their privacy policies. For more information, visit their websites.

Imlak’esh Organics may keep track of the websites and pages our users visit within Imlak’esh Organics, in order to determine what Imlak’esh Organics services are the most popular. This data is used to deliver customized content and advertising within Imlak’esh Organics to customers whose behavior indicates that they are interested in a particular subject area.

  • Name
  • Address
  • E-mail Address
  • Phone Number

Imlak’esh Organics will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Imlak’esh Organics or the site; (b) protect and defend the rights or property of Imlak’esh Organics; and, (c) act under exigent circumstances to protect the personal safety of users of Imlak’esh Organics, or the public.

Use of Cookies

The Imlak’esh Organics website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Imlak’esh Organics pages, or register with Imlak’esh Organics site or services, a cookie helps Imlak’esh Organics to recall your specific information on subsequent visits.

This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Imlak’esh Organics website, the information you previously provided can be retrieved, so you can easily use the Imlak’esh Organics features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Imlak’esh Organics services or websites you visit.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Imlak’esh Organics. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Imlak’esh Organics website.

Google Analytics

Imlak’esh Organics utilizes Google Analytics to collect information about use of this site.

We have enabled Google Analytics to add Users’ metrics to standard reports and updates their users metric calculation.  Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Advertising

Imlak’esh Organics has enabled Google Advertising Reporting features including Audience Demographics and Interests Reporting, DoubleClick Campaign Manager reporting, DoubleClick Bid Manager reporting, and Google Display Network Impression Reporting that help us better understand your interests and improve your user experience.

Demographics and Interest Reports through Google Analytics make Age, Gender, and Interest data available so Imlak’esh Organics can better understand who our users are. To see this data, Imlak’esh has enabled this Advertising Feature.

Imlak’esh Organics has enabled two new columns in AdWords to display important Analytics metriclike Bounce Rate and Avg. Session Durationright alongside their standard AdWords performance data.

This post-click insight gives us another view of the effectiveness of our campaigns and ad groups, which can help them make decisions about budgets, bids, landing pages, and ad copy.

Import Goals and Ecommerce transactions into AdWords

Imlak’esh may use the AdWords Conversion Optimizer to manage our bids. Doing so will automatically utilize Analytics goals and Ecommerce transactions that have been imported into AdWords.

Remarketing in Analytics

Imlak’esh Organics has enabled data collection for Display and Search Remarketing. This includes data from Google’s signed-in users who have chosen to enable Google to associate their web and app browsing history with their Google account, and to use such information from their Google account to personalize ads.

Remarketing with Google Analytics lets Imlak’esh Organics to segment audience of past site users and deliver relevant ads for their Google Display Network campaigns based on the actions people have taken on our site. Imlak’esh Organics utilizes Analytics data to identify users’ interests (e.g., which product pages they visited) and build audiences focused on those users.

Search Console

Search Console helps Imlak’esh Organics understand how users find our site through Google search and how to identify ways to attract more attention to our site and prioritize development efforts.

DoubleClick Bid Manager (DBM)

DBM is Google’s cross-exchange real-time-bidding buying solution for large customers. The integration provides Imlak’esh Organics with the ability to create remarketing audiences from within a Google Analytics Premium account and then share the audiences with a DBM account for targeting.

DoubleClick Campaign Manager

DoubleClick Campaign Manager (DCM) is an ad management and ad serving solution that helps agencies and advertisers manage the entire scope of digital advertising programs. This integration allows Google Analytics Premium customers to view and analyze DCM data in Analytics.

DoubleClick Search

DoubleClick provides the ad technology foundation to create, transact, and manage digital advertising for the world’s buyers, creators and sellers. Integrating with GA account allows Imlak’esh Organics to see Analytics site engagement stats in DoubleClick Search.

Google Analytics Opt-out

Opt-out link for Google Advertising

If you want to opt-out, download and install the add-on for your web browser. The Google Analytics opt-out add-on is designed to be compatible with Chrome, Internet Explorer 11, Safari, Firefox and Opera. In order to function, the opt-out add-on must be able to load and execute properly on your browser. For Internet Explorer, 3rd-party cookies must be enabled. Learn more about about the opt-out and how to properly install the browser add-on here.

HotJar

This section of our Privacy Policy explains the details of how Hotjar collects information from your browser and device when you access imlakeshorganics.com. For the purposes of the services that Hotjar provides to Imlak’esh Organics, Hotjar acts as Data Processor and solely processes all personal data in accordance with the instructions received from Imlak’esh Organics. This includes how Hotjar collects information from your browser and device when you access imlakeshorganics.com.

The following information may be collected related to your device and browser:

  • device’s IP address (captured and stored in an anonymized format as described in our Technical Information);
  • device screen resolution;
  • device type (unique device identifiers), operating system, and browser type;
  • geographic location (country only);
  • preferred language used to display the Hotjar Enabled Site.

User interactions

  • Mouse events (movements, location and clicks)
  • Keypresses

Log data

For a sampling of visitors, Our servers automatically record information which is collected from Hotjar Enabled Sites. This data includes:

  • referring domain;
  • pages visited;
  • geographic location (country only);
  • preferred language used to display the webpage;
  • date and time when website pages were accessed;

Cookies

Hotjar Enabled Sites use cookies to collect non-personal information including standard internet log information and details of the your behavioural patterns upon visiting a Hotjar Enabled Site. This is done to enable the Hotjar Enabled Site to provide you with a better experience, identify preferences, diagnose technical problems, analyse trends and generally to help Our Customers improve their website.

We may also use cookies to record login details on your device or computer. This helps to determine whether a particular device previously visited a specific Hotjar Enabled Site so that the login details would not have to be re-entered each time you visit that Hotjar Enabled Site.

Hotjar also uses cookies to determine if someone has opted out of being tracked by Hotjar services.

Most browsers allow you to choose whether to accept cookies or not. If you do not wish to have cookies placed on your computer, please set your browser preferences to reject all cookies, before accessing any Hotjar Enabled Site. Please note that by doing so, some features of certain Hotjar Enabled Sites may become unavailable.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Hotjar, at all times, undertakes to ensure that by sharing your behavioural patterns and any other information generated from you visiting imlakeshorganics.com, your Privacy rights are respected at all times.

You may opt-out from having Hotjar collect your information when visiting a Customer Website at any time by visiting our Opt-out page and clicking ‘Disable Hotjar’.

Please do not hesitate to contact Hotjar with any questions or issues you may have! You can reach out to Hotjar by emailing legal@hotjar.com.

Access and Disclosure

Hotjar does not rent or sell your information, but they may disclose your information to a limited set of trusted third parties in the situations explained below.

  • Hotjar will disclose your personal information where they are bound to do so, at law or via a court order as well as to meet any legal or regulatory requirement or obligations. They will use all reasonable efforts to ensure that those requirements or obligations are in accordance with Applicable Law;
  • Hotjar reserves the right to disclose your information to any third party if they have reasonable information to believe that the disclosure is necessary for the purpose of an investigation and/or for the enforcement of any breaches of the Terms of Service (if applicable), to detect, prevent or otherwise address fraud, security, technical issues or other irregularities or illegalities, protect the rights and interests as well as the property of Hotjar;
  • Hotjar may also share aggregated anonymized, non-personal information with the public or with any third party for publishing industry trends related to Hotjar’s Services.

Hotjar’s business and Services are constantly developed and improved and the Privacy Policy and the Terms of Service will thereby also change to take account of any related changes to the imlakeshorganics.com.

We may revise this Privacy Policy from time to time. The most current version of the policy, found at www.hotjar.com/privacy will govern the use of your information collected and processed from a Hotjar Enabled Site.

Amazon

Imlak’esh Organics utilizes Fulfilment By Amazon (FBA) services to fulfill your orders. Your Name, Address, and Phone number are sent to Amazon Services. Please review their privacy policy here.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.


Accordance with the Law

The Privacy Policy put forth by Imlak’esh Organics is in accordance with the law. We encourage you to conduct research on specific legalities that interest you.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.
  • You will be notified of any Privacy Policy changes:
    • On our Privacy Policy Page
  • Can change your personal information:
    • By contacting Imlak’esh Organics via email, mail or phone

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

Imlak’esh Organics does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Fair Information Practices

Fair Information Practices a general term for a set of standards governing the collection and use of personal data and addressing issues of privacy and accuracy. Access more information about FIP here.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. For more information, click here.


Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Imlak’esh Organics by contacting us here: connect@imlakeshorganics.com


Changes to this Statement

Imlak’esh Organics will occasionally update this Statement of Privacy to reflect company and customer feedback. Imlak’esh Organics encourages you to periodically review this Statement to be informed of how Imlak’esh Organics is protecting your information.


Contact Information

Imlak’esh Organics welcomes your questions or comments regarding this Statement of Privacy. If you believe that Imlak’esh Organics has not adhered to this Statement, please contact Imlak’esh Organics at:

Imlak’esh Organics Inc
6336 Lindmar Dr.
Goleta, California 93117
connect@imlakeshorganics.com
(805) 689 – 2269
Effective as of August 01, 2017

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Website Usage Tracking

We use Google Analytics and HotJar tools to understand how the Imlak'esh community navigate through our site. We want to build an experience that is both fun & intuitive, and these services allow us to make the best changes for you!

Third Party Content

We use third party content for videos, photos, maps, music, etc to add interactive content for you. Allowing this makes sure your experience is as full as we designed it to be.